Insurance

Rachel Mathew is an in network provider with BCBS, Aetna and CBHA.

Please check your coverage with your insurance carefully asking the following questions:

  • Do I have mental health insurance benefits? If so who is my provider? (some primary insurance providers contract out mental health and substance abuse services to other providers)
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required from my primary care physician?
  • What is my co pay or co insurance amount?

If your insurance is not accepted, a detailed invoice will be provided to you which you can submit to your insurance for potential reimbursement. This could also be tax deductible.

Advantages of self-pay

When you choose to self-pay you have more freedom in the decision making process regarding your treatment. This means you will be able to choose your therapist without being limited to having to choose a therapist that is only in your insurance network. There is also more flexibility as to the frequency of the sessions as opposed to the insurance dictating the number of sessions you can attend annually.
You will also have greater privacy when using the self-pay option. Insurance companies need a diagnosis and details regarding problems identified and treatment goals if you choose to use your insurance.

Method of payment

Payments can be made by cash, check or credit card. All credit cards except American Express are accepted. Health savings cards are also accepted. If a check bounces, a penalty of $25.00 will be charged in addition to the original amount. Credit card information will be taken at the time of the assessment which will kept on file.

Missed appointment 

Turning Point Psychotherapy requires 24 hours’ notice for canceling an appointment otherwise you will be charged the full session fee.